Design Jadugar Warranty

Design Jadugar Quality Promise

At Design Jadugar, we don’t just design spaces—we craft peace of mind. Our unparalleled warranty assures you of a premium experience backed by dependable quality. We offer comprehensive warranty coverage across modular systems, furniture, on-site services, and more*, ensuring your home remains a true reflection of our promise.

Every product and service undergoes rigorous quality checks at every stage—design, sourcing, production, and installation—to ensure it is free from any material or manufacturing defects. When you choose Design Jadugar, you choose worry-free living, supported by reliability that lasts.

Frequently Asked Questions (FAQ)

1. Does Design Jadugar offer a warranty on home interiors?

Yes. Design Jadugar provides a comprehensive warranty covering modular systems, custom furniture, on-site services, and branded home improvement solutions.

2. What products and services are covered under the Design Jadugar Warranty?

Category	Warranty Period
Modular Kitchens	Flat 7-year warranty
Design Jadugar Bed	Flat 7-year warranty
Modular Wardrobes	Flat 7-year warranty
Modular Storage (TV unit, vanities, etc.)	Flat 7-year warranty
Semi-Modular Products (Metal-based)	Flat 7-year warranty
Design Jadugar Sofas	Up to 3-year warranty
Design Jadugar Furniture (Non-sofa)	Up to 1-year warranty
On-site Services (electrical, plumbing, civil, etc.)	Up to 1-year warranty
Home Improvement Solutions (Lighting, Bathware, etc.)	As per brand warranty

Note: Applicable for all PIDs with Full Order Confirmed (FOC) on or after 1st April 2025, and for all projects with Handover with No Snags (HONS) on or after 1st April 2025, regardless of FOC date.

3. Does Design Jadugar offer a warranty on services? What is covered?

Yes. A 1-year warranty is provided on on-site services including custom woodwork, electrical fittings, plumbing, civil work, and demolition, ensuring quality and durability.

4. How can I register a warranty claim?

Simply contact us at +91 9409812103 or email care@designjadugar.com to raise a warranty claim request.

5. What documents are required to claim a warranty?

You must have digital or physical proof of full payment and a signed handover document from the time of installation to validate your warranty.

6. What if I’ve misplaced my warranty or invoice documents?

Don’t worry. Contact our customer support, and we’ll help you retrieve your records from our internal system.

7. Can the warranty be extended or renewed after expiry?

Currently, Design Jadugar does not offer extensions or renewals once the original warranty term has expired.

8. What happens if I need service after the warranty expires?

We offer continued support even after your warranty period ends. Service will be charged at a minimal cost. Any materials needed will be charged additionally.

9. Are custom-made Design Jadugar products covered under warranty?

Customized products are not covered under warranty unless otherwise mentioned in your signed contract.

10. Are décor items and accessories covered under warranty?

Décor and accessories may or may not carry a manufacturer warranty depending on the item. Please consult your Design Jadugar representative for specific product details.

11. How soon should I report any defects?

You must notify us within 3 days of noticing a defect (e.g., visual damage, malfunction). Delayed reporting may render your claim ineligible under the warranty.

12. What governs the Design Jadugar Warranty?

Our warranty is governed by strict quality protocols across design, sourcing, manufacturing, delivery, and installation. Full terms are outlined in your signed contract.

Modular Systems Warranty

Reliable Quality Backed by 7 Years of Confidence

At Design Jadugar, we stand by the craftsmanship and quality of our modular and semi-modular systems. All modular kitchens, wardrobes, storage units, hardware, and accessories come with a flat 7-year warranty—giving you peace of mind for years to come.

Warranty Coverage Summary

Product	Warranty Period	Coverage
Cabinets, shutters, drawers & panels	7 years	100% free-of-cost replacement
Hardware and accessories	7 years	Free-of-cost repair or replacement

Warranty Eligibility

Design Jadugar will honor your warranty claim only if the following conditions are met:

The product is used exclusively for normal residential/domestic purposes.
The item remains in its original installed position and has not been relocated.
The item is owned by the original purchaser (warranty is non-transferrable).
The warranty period is active and has not expired.
The product has been installed and maintained as per Design Jadugar’s guidelines.

Warranty Limitations and Exclusions

The warranty does not cover:

Labour, installation, or transportation costs.
Wear and tear of finishes and surfaces over time.
Issues arising from plumbing/electrical fixtures, countertops, or third-party appliances.
Cabinetry/components altered or exposed to:
- Abnormal use or modification
- Excessive moisture or water exposure
- Extreme temperatures
- Harsh or abrasive chemical cleaners
Cosmetic damage such as scratches, cuts, dents, and abrasions caused by daily use.
Products used beyond intended function or subjected to rough handling.
Warranty claims made after 10 days of noticing any defect or damage.
Components that have become obsolete or discontinued, in which case replacements will be based on closest current styles.

Note: Replaced parts during the warranty term are covered only for the remainder of the original warranty period.

Repair and Replacement Terms

All repairs/replacements are at the sole discretion of authorized Design Jadugar representatives following physical inspection.
Repairs may be conducted on-site or off-site, depending on the nature of the defect.
Design Jadugar’s liability is limited to the purchase value of the product/component in question.
No representative is authorized to modify or expand the warranty terms beyond what is stated here.

Legal Jurisdiction

All warranty terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

Furniture & Services Warranty

Built to Last. Backed by Care.

Design Jadugar brings to you stylish comfort with durable craftsmanship—and our warranty reflects that promise. Whether it’s sofas or signature solid wood furniture, every piece is supported by our commitment to quality.

Furniture (Sofas)

This warranty covers the following sofa categories:

1-seater, 2-seater, and 3-seater sofas
Sectionals
Ottomans
Sofa cum beds

What’s Covered

7-year warranty against borer and termite issues only for solid wood sofas manufactured under the Design Jadugar brand.

What’s Not Covered

Upholstery damage due to wear and tear
Softening or flattening of foam and cushions over time
Sunlight-induced fading
Damage due to rough handling, abrasive or corrosive cleaning agents
Improper use or lack of regular maintenance

Note: To confirm the brand and eligibility of your product, please refer to product specifications or contact your authorized Design Jadugar representative.

Warranty Claim Requirement

All issues must be reported to Design Jadugar within 10 days of detection via phone or email.

All Other Furniture

Covers:

Upholstered furniture
Solid wood furniture
Coffee tables
Beds and headboards
Dining sets
Accent chairs
Metal and outdoor furniture

What’s Covered

Lifetime warranty on borer/termite issues for solid wood furniture made by Design Jadugar.
For Brand Partner furniture, specific warranties may apply. Please consult your Design Jadugar representative.

What’s Not Covered

Upholstery wear and tear
Foam compression or softening
Sunlight discoloration
Damage from misuse, harsh cleaning agents, or neglect
Natural wood variations such as:
- Wood grains
- Color differences
- Mineral streaks or knots (these are natural characteristics, not defects)

Warranty Claim Requirement

Notify Design Jadugar within 10 days of identifying any defect.

On-site Services

Design Jadugar offers up to 1 year of warranty on the following professional services:

Custom woodwork
Electrical work
Plumbing work
Civil and demolition

This service warranty is governed strictly by Design Jadugar’s Quality Standards and applies only to projects with full order conversion (FOC) dated 15th August 2025 or later.

Warranty Limitations & Exclusions

A Clear Understanding for a Hassle-Free Experience

While the Design Jadugar Warranty is designed to offer broad protection, certain natural characteristics and external conditions fall beyond our scope. Please review the following limitations and exclusions to understand what is not covered:

1. Natural Wood Characteristics

Grain, Knots & Colour Variations: Every piece of wood is unique. Variations in grain pattern, mineral streaks, and knots are inherent to natural wood and celebrate its authenticity, not defects.
Seasonal Movement: Wood expands and contracts with changing humidity. This may result in minor hairline cracks or panel shifts, which are considered normal and do not compromise functionality.
Colour Changes Over Time: Exposure to sunlight, smoke, cleaning agents, or air pollutants may alter the colour and texture of wood over time. This natural aging process is expected and not considered a defect.

2. Moisture-Related Damage

Any damage caused by exposure to water, humidity, seepage, or prolonged damp conditions, including uncleaned spills or negligence, is excluded from warranty coverage.

3. Pest Infestation

Damages resulting from termites, ants, borers, fungus, or other infestations are not covered.

4. Rust or Corrosion

Corrosion of hardware or metal parts due to moisture, chemical exposure, or poor maintenance is excluded.

5. Incorrect Use or Unauthorized Modifications

Use of cabinetry beyond intended purpose
Alterations, repairs, or disassembly by unauthorized personnel
Use of harsh, abrasive, or corrosive cleaning agents not recommended by Design Jadugar

All of the above void the warranty.

6. External Installations or Modifications

Problems arising from non-Design Jadugar accessories, such as external countertops, appliances, plumbing, or lighting.
Post-installation changes, including removal, structural modifications, or tampering with cabinetry after installation, will void the warranty.

7. Outdoor & Weathering Effects

Exterior woodwork exposed to sunlight, rain, or harsh environments is not covered.
Natural stone countertops, including granite and marble, are excluded from this warranty.

8. External & Uncontrollable Events

Damages from natural disasters or unforeseen external factors, such as:
- Fire
- Flooding
- Extreme weather
- Accidents or vandalism
- Improper storage during transit

Such events are not covered under this warranty.

9. Normal Wear & Tear

Cushion Flattening: Natural softening or flattening of cushions and foam due to usage.
Fading: Discoloration or fading from sunlight exposure or age.
Cosmetic Damage: Minor cuts, scratches, abrasions, and dents resulting from day-to-day use or accidental impact.

These are considered standard aging signs and do not warrant repairs or replacement.

Electrical Work Warranty

Secure, Smart & Safe—Powered by Design Jadugar

Your home’s electrical system deserves precision and peace of mind. Design Jadugar’s electrical warranty covers both material defects and installation issues for up to 1 year, ensuring your circuits and fixtures work exactly as they should.

Scope of Warranty Coverage

This warranty applies to Design Jadugar-executed electrical work exceeding ₹25,000 and includes:

Cabling – TV cables, CAT6 network cabling
Circuit Wiring – Internal wiring for electrical circuits
Fixture Installations – Fans, exhausts, lights, and more
New Electrical Points – Fresh point additions
Relocation – Shifting of electrical points by our team

What’s Covered

Short Circuits / Circuit Tripping
Faults arising due to material or workmanship issues during installation.
Loose Electrical Contacts
Includes faulty switches, plug points, or connectors caused by improper installation.
Installation Defects
Errors in circuit work or fixture mounting within the scope handled by Design Jadugar.

Limitations & Exclusions

Eligibility Conditions

Applicable only when Design Jadugar has confirmed the site has no voltage fluctuation or input supply issues.
Only valid if Design Jadugar-approved wiring and fixtures are used.

Power Supply & Input Voltage

Malfunctions from external power fluctuations or mains voltage issues are excluded.
Incorrect mains input, or use of unapproved high-load appliances, voids the warranty.

Water & Moisture Damage

Failures from leaks, damp walls, or ground-level moisture affecting wiring or conduits are not covered.

Physical Damage / Unauthorized Work

Warranty is void if components (wires, switches, conduits) are tampered with, broken, or altered by any unauthorized party.
Any modification outside of Design Jadugar’s scope is strictly excluded.

Non-Design Jadugar Components

Main lines, heavy cables, and external DB (Distribution Board) work not carried out by us is excluded.
If performed upon request, such work carries a limited 1-year warranty only.

Misuse or Overload

Overloading of points or connection of incompatible appliances is not covered.
Warranty will not apply to points used beyond their rated capacity.

Product Availability

Replacements depend on market availability.
If the original component is discontinued, a visually and functionally similar SKU will be used.

Uncontrollable Factors

Damage due to floods, fires, lightning, or Acts of God is not covered.

Issues arising from structural shifting or settling, affecting installed wiring or fixtures, are also excluded.

Plumbing Warranty

Precision in Every Pipe – The Design Jadugar Commitment

Design Jadugar provides a 1-year warranty on plumbing work, covering both product and workmanship defects. This warranty ensures peace of mind across installations and plumbing system execution for eligible projects.

Scope of Coverage

The following plumbing services are covered under warranty:

Plumbing fixture installation
Creation or relocation of plumbing inlets (water points)
Creation or relocation of plumbing outlets (drain points)
Complete plumbing line package (supply and installation of water and drain lines)
Plumbing fixture installation packages

Covered Under Warranty

Leakage in Plumbing or Sanitary Pipes
Any leakage in pipelines installed by Design Jadugar due to faulty workmanship or defective materials.
Manufacturing Defects
Structural flaws in plumbing or sanitary pipes impacting water flow or usage.
Improper Installation-Related Clogging
Blockages caused by errors during the initial plumbing system setup.

Warranty Limitations & Exclusions

Eligibility for Warranty Coverage

Warranty applies only when the total plumbing work exceeds ₹25,000 and a Design Jadugar inspection confirms quality assurance.
The customer must retain the entire plumbing system as executed by Design Jadugar without alterations by external parties.

Water Quality & Environmental Conditions

Failures caused by poor water quality, such as mineral deposits or chalk buildup due to hard water, are not covered.
Seepage, persistent leaks, or capillary water rise from the ground voids warranty.

Physical Damage or Mishandling

External impact or mishandling of plumbing elements, including pipes, fittings, and joints, is not covered.
Warranty becomes void if repairs or modifications are made by unauthorized individuals.

External Plumbing Infrastructure

Plumbing systems like main supply lines, duct pipelines, terrace drainage, sewage pipes, soak pits, and backfilling work are excluded, unless explicitly handled by Design Jadugar.
If Design Jadugar carries out such external work, it is covered for 6 months only.

Non-Design Jadugar Components

For repairs involving fixtures not provided by Design Jadugar (such as taps, tiles, or sanitaryware), the client must make these items available during service visits.

Scaling and Fixture Wear

Scaling, discoloration, or wear on metal components (e.g., taps, faucets, showerheads) due to water quality are not considered defects.
Failures due to long-term neglect or poor maintenance are also excluded.

Product Replacement Limitations

Component replacements depend on market availability.
If identical SKUs are unavailable, visually and functionally similar parts may be used, possibly from a different brand or model.

Environmental and Uncontrollable Factors

Design Jadugar does not cover plumbing failures caused by natural disasters, flooding, or environmental contaminants.
Shifts in structural or ground conditions leading to pipe misalignment or damage are also excluded.

Civil and Demolition Warranty

Foundation to Finish – Our Commitment Stands Firm

Design Jadugar offers a 1-year warranty on civil and demolition work, ensuring high standards in material usage and workmanship. This warranty applies only to work executed entirely by Design Jadugar for qualifying projects.

Scope of Coverage

The warranty applies to the following services and installations:

Brick/block wall construction
Core cutting
Demolition work
Stone door/window frame installation
Floor polishing
L-angle supply and installation
Mosaic/designer tiling
PCC (Plain Cement Concrete)
Internal plastering
Kitchen/bathroom platform installation
POP grooves
Site bull marking
Skirting installation
Stone installation (excluding granite/kitchen countertop stones)
Tile installation (floor and wall)
Wall punning
Stone cladding
Water backflow/leakage at countertops due to improper slope or epoxy grouting at the sink joints

Warranty Limitations & Exclusions

Eligibility for Warranty Coverage

Applies only if total civil work exceeds ₹25,000.
Coverage remains valid only when the site is maintained as per Design Jadugar’s care instructions provided during installation.

Wear, Tear, and Environmental Exposure

Damage caused by harsh cleaning agents, abrasive tools, or excessive moisture is excluded.
Natural wear and tear, such as scratches or stains on tiles or polish from regular use, are not covered.
Minor shifts or slippage in materials due to natural flexing or settling over time are not considered defects.

Structural and Water Damage

Issues arising due to building structural faults or hidden internal water leakages outside Design Jadugar’s scope are not covered.
Cracks or plaster damage caused by seepage behind walls or tiles are also excluded.

External Installations and Surfaces

External civil work (outdoor walls, terraces, balconies, open-to-sky areas) is not covered under this warranty.

Granite, Stone Countertops, and Shelves

Improper slope-related backflow or epoxy grout leakage will be covered for 6 months from installation.
Defects in the stone material itself (e.g., granite cracks or discoloration) are not covered.

Product Replacement Limitations

Tile/material replacements are subject to market availability.
If the original SKU is unavailable, a visually and functionally similar alternative may be provided, possibly from a different brand or model.

Tiling Work Limitations

Hollowness in tiles reported beyond 6 months post-handover is excluded.
Colour fading or shade variations in tiles due to exposure or time are expected and not covered.
Tiling on external surfaces, including driveways, patios, or other outdoor areas, is not included in this warranty.

Painting Warranty

Colour That Lasts, Confidence That Stays

Design Jadugar offers a 1-year warranty on painting and surface treatment services for your home interiors, including specific exterior areas like balconies. This warranty applies to both workmanship and product-related defects, subject to the terms below.

Scope of Coverage

This warranty applies to the following painting-related works completed by Design Jadugar:

Interior paint (standard, texture, geometric)
Exterior paint (only on balconies)
Waterproofing (interior areas)
Wallpaper base preparation
Wood/metal painting
Polishing or refurbishment of existing furniture

Warranty Coverage

Design Jadugar covers the following types of defects when inspected and verified by an authorized representative:

Film Integrity Failure
Peeling or flaking caused by paint layers separating from each other or from the surface.
Colour Fading
Premature or excessive fading of paint beyond normal wear due to environmental exposure.
Fungal or Algal Growth
Appearance of fungus or algae across a minimum of 10 sq. ft. on painted surfaces.
Paint Bubbling
Formation of paint bubbles due to improper surface preparation or application technique.

Warranty Limitations & Exclusions

Eligibility for Warranty

Valid only if the total painting work exceeds ₹25,000.
Applicable when full Design Jadugar-recommended painting system is used (including primer, 2 coats of putty, and 2–3 top coats).

Moisture and Environmental Conditions

Peeling, blistering, or bubbling due to water seepage, capillary moisture rise, or damp patches are excluded.
Growth of mildew or mold from ongoing moisture conditions is not covered.

Water-Prone Surfaces

No coverage for areas structurally prone to moisture buildup, such as roofs, wood gutters, stairs, railings, or decks.

Wear and Tear & External Exposure

Ordinary wear and tear, surface abrasion, UV fading, or effects of humidity are not covered.
Damage from abrasive agents, chemicals, or corrosive environments is excluded.

Structural and Substrate Failures

Paint issues resulting from cracks, structural shifting, or instability of underlying surfaces are not included.
Paint chipping due to high moisture in substrates or pre-existing coating damage is excluded.

External Walls and Past Coatings

Painting on exterior walls (excluding balconies) or repairs over existing paint failures are not covered.
No warranty for peeling of older coatings not applied by Design Jadugar.

Natural Events & Environmental Factors

Damage due to natural disasters (earthquakes, cyclones, etc.), or environmental agents like bird droppings or insects, is not covered.

Pest Control Exposure

Paint damage due to chemical treatments from pest control services is excluded.

Water Exposure from Nearby Installations

Surfaces damaged by leaks from AC units, plant pots, or vegetation moisture are not covered.

Coastal Fading & Shade Variation

In coastal regions, minor fading/chalking is considered normal.
Slight shade mismatch during repainting may occur due to environmental exposure or product batch differences.

Gypsum & POP False Ceiling Warranty

Elevate Your Ceiling, Backed by Assurance

Design Jadugar offers a 1-year warranty on false ceiling installations against workmanship defects. This warranty ensures peace of mind for various ceiling styles crafted with precision and care using high-quality materials.

Applicable Products

his warranty covers the following ceiling types installed by Design Jadugar:

Gypsum ceiling
POP ceiling
Cove ceiling
Gala cutting
Grid ceiling
PVC/VOX ceiling
Calcium silicate ceiling

Warranty Coverage

The following workmanship and material defects are covered if identified by a certified Design Jadugar representative:

Board Integrity Failure
Issues like flaking, peeling, or detachment of joint compounds or materials from the ceiling substrate.
Surface Cracking
Visible cracks appearing on the ceiling surface due to poor material quality or improper installation.
Fungal or Algal Growth
Formation of algae or fungal growth covering 5 sq. ft. or more, arising from workmanship defects.

Warranty Limitations & Exclusions

Eligibility for Warranty

Warranty is valid only if the total ceiling work exceeds ₹25,000.
The customer must use the entire Design Jadugar false ceiling system, including approved brands and materials. Mixing brands or using unapproved materials voids this warranty.

Structural and Environmental Stress

Failures due to building structural movement, foundational shifts, or structural defects.
Damage caused by extreme weather events like gale winds, tornadoes, earthquakes, hailstorms, floods, or fire.

Moisture & Water Exposure

Any water-related damage from seepage, condensation, leaking AC units, dripping pipes, or steam accumulation.
False ceilings exposed to persistent dampness, direct water spray, or pooling are not covered.

External Fixtures & Physical Pressure

Cracks or damage due to mounting fixtures like chandeliers, fans, or heavy lighting.
Any impact-based damage, including objects hitting the ceiling or downlight replacements, is excluded.

Improper Use or Installation Environment

Damage from installation on twisted, bent, or misaligned structural members.
Exposure to smoke, chemical vapors, corrosive agents, or poorly maintained building conditions voids the warranty.

Natural Environmental Factors

Fading or chalking in coastal regions is considered normal and not a defect.
Mold, mildew, or algae resulting from external humidity or poor ventilation is excluded.

Third-party Interference or Design Flaws

Any issue caused by design faults, third-party negligence, or modifications by non-Design Jadugar personnel is not covered.
Ceiling installed on surfaces other than interior drywall or exterior-facing structures is excluded.

Home Improvement Solutions Warranty

Branded Excellence, Backed by Warranty

At Design Jadugar, we ensure that every element of your home—big or small—is protected with care. For all Home Improvement Solutions, warranty coverage is provided as per the respective Brand Partner’s terms. This means your claims will be processed in accordance with the official warranty documentation of the product’s manufacturer.

For more details or to initiate a claim, please contact your Design Jadugar authorized representative.

Warranty Coverage

Category	Warranty Duration	Coverage Basis
Bath Space	3–10 years	As per brand warranty
Curtain Accessories	1–3 years	As per brand warranty
General Lights	Up to 2 years	As per brand warranty
Home Automation & Security	Up to 2 years	As per brand warranty
Wooden Flooring	0–7 years	As per brand warranty
Furniture	0–7 years	As per brand warranty

Warranty Exclusions by Category

Wooden Flooring

Warranty will be void under the following conditions:

Unauthorized changes or repairs.
Damage due to standing water, excessive moisture, or extreme environmental conditions.
Usage of abrasive cleaners or harsh chemicals.
Surface damage caused by sharp objects, heels, or pets.
Discoloration or fading from sunlight or improper cleaning methods.

Bath Space / Shower Enclosures

Improper use or negligence (e.g., not drying enclosures or storing improperly).
Use of corrosive or ammonia-based cleaners.
Physical damage from heat, vibration, or sharp objects.
Product modifications or purchases from unauthorized sellers.

General Lights & Home Automation Products

Incorrect installation, misuse, or tampering.
Not following the product user manual or maintenance guides.
Damage due to power surges, incorrect voltage, or weather conditions.
Usage of unapproved parts or services (only the specific brand’s approved components/services are valid).
Lack of maintenance or poor cleaning practices.

Product Replacement Policy

If a product is no longer available or has been discontinued by the OEM (Original Equipment Manufacturer), Design Jadugar will recommend a suitable alternative as a replacement. Exact brand or model matches are not guaranteed.

Branded Material Policy

All warranty terms for branded products shall be governed by the respective manufacturer’s policies, even if not explicitly mentioned in this document.

Products Not Covered by Warranty

The following Design Jadugar-branded items are excluded from any warranty coverage:

Curtain fabrics
Wallpapers
Wall panels
Trims
PVC marble panels / 3D panels
Mesh doors / Invisible grills
Balcony design products

Installation Warranty

If installation is carried out by Design Jadugar, the installation is covered under warranty. The product itself, however, remains subject to the brand partner’s terms. Any workmanship issues in installation will be addressed per our civil/interior service warranties.

General Terms & Conditions – Design Jadugar Warranty

These terms govern the use, validity, and limitations of the Design Jadugar Warranty. They are designed to ensure fairness, transparency, and clarity for both the customer and the company.

Warranty Commencement & Registration

The warranty period begins on the “Commence Date”, which is the date the customer telephonically registers their warranty by calling +91 9409812103 and providing all required purchase and personal details.
Registration must be completed within 7 days from the earlier of:
- Project handover date, or
- Date the customer moves into the property.
Applicable for projects booked after 01/04/2025.

Duration & Continuity

Settlement of a claim does not reset or extend the warranty period.
The warranty applies only to the original purchaser and is non-transferable.

Governance & Quality Standards

This warranty is bound by the clauses mentioned in Design Jadugar’s Quality Standards.
Replacement or repair will be provided only after inspection by an authorized representative.

Customer Responsibilities

Provide site access and basic support (stool/ladder, bucket, water) for inspection and repairs.
Retain the original invoice/contract for any warranty claim.
Pay the full contract price for the warranty to remain valid.
Make the property accessible for authorized personnel; if assistance is difficult to obtain, email care@designjadugar.com.

Situations Where Warranty is Not Applicable

Warranty coverage will not apply for defects arising from factors beyond Design Jadugar’s control, including but not limited to:

Natural calamities (earthquakes, cyclones, floods, etc.)
Vandalism or deliberate damage
Acts of God
Abuse, negligence, or improper maintenance
Normal wear and tear
Surfaces with contaminants
Defects in structure or previous coating
Any other external factor not caused by Design Jadugar

Inspection & Control Over Repairs

Design Jadugar reserves the right to inspect and test before approving any repair.
Customers must not carry out repairs or tamper with the product before inspection.
The company may:
- Control and monitor repairs as per specifications.
- Appoint its own contractor or approve the customer’s nominated contractor.

Repairs & Additional Charges

Repairs will be executed within the warranty timeline for genuine defects.
Additional work beyond the identified defect will be chargeable and must be approved by the customer.
Design Jadugar does not provide alternative accommodation during repairs.
Costs for dismantling, reassembly, or relocation are to be borne by the customer (protective covering will be provided where necessary).

Product Availability & Discontinuation

Repairs or replacements depend on current product offerings.
If a product or component is obsolete/discontinued, a similar style/make will be offered.
Exact color, finish, or texture matches are not guaranteed.

Sole & Exclusive Remedy

At its discretion, Design Jadugar may:
- Repair the defective product/component,
- Replace it, or
- Refund/provide credit for the original purchase price if repair/replacement is not feasible.
Labour costs for original installation, removal, or reinstallation are not covered.

Limitation of Liability

Maximum liability is limited to the purchase price of the product.
No liability for:
- Loss of use or inconvenience
- Property damage
- Loss of profits
- Consequential, incidental, indirect, or punitive damages
Not responsible for delays caused by circumstances beyond control.
Customers must take reasonable steps to mitigate damages.

Claim Time Limits

Defects must be reported within 30 days of discovery, in writing, to an authorized representative.
Legal actions must be initiated within one year of discovery.
No proceedings can begin before completing the full evaluation process; otherwise, the warranty becomes null and void.

Legal Jurisdiction & Confidentiality

All disputes are subject to the exclusive jurisdiction of Ahmedabad, Gujarat courts.
Both parties must keep all dispute-related matters confidential.

Disclaimer of Warranty

This is the only express warranty offered by Design Jadugar.
All other warranties (express or implied), including merchantability or fitness for a particular purpose, are disclaimed unless legally unavoidable.

Warranty is valid only under normal use and reasonable maintenance, with no unauthorized repairs or alterations.

Claims Process & Important Conditions – Design Jadugar Warranty

To ensure a smooth and efficient resolution, all warranty claims must follow the process and conditions outlined below.

Reporting a Claim

Customers must notify Design Jadugar within 3 days of discovering any defect.
Claims submitted after this period may be ineligible for coverage.
Reports can be made via:
- Phone: +91 9409812103
- Email: care@designjadugar.com

Inspection & Approval

All claims will be subject to inspection by Design Jadugar’s authorized representative before approval.
Customers must provide clear access to the affected area for inspection.
No repairs, alterations, or tampering should be done before inspection, or the warranty will be void.

Labour & Repair Costs

Repair labour charges will be calculated based on current market rates, determined either:
- Per square foot, or
- Daily rates as assessed by Design Jadugar.
These rates are final and non-negotiable.

Replacement Parts & Material Availability

Design Jadugar will replace materials or finishes only if the exact SKU is available in the market.
If the original material is discontinued or unavailable:
- A similar product will be provided as a replacement.
- Slight variations in colour, texture, or finish may occur.
- Replacement may be from a different brand if needed.

Disclaimer

Due to the natural variability of materials and finishes, exact matches in colour or texture cannot be guaranteed in repairs or replacements.
This warranty does not cover:
- Damage caused by uncontrollable external events, such as:
  - Fire
  - Floods
  - Vandalism
  - Acts of God (natural disasters, extreme weather)
- Damage caused by misuse, negligence, or unauthorized modifications.

Customer Responsibilities – Design Jadugar Warranty

To maintain warranty coverage and ensure smooth service, customers are expected to follow these responsibilities:

Accessibility for Inspections & Repairs

Provide unrestricted access to the affected area for Design Jadugar representatives to conduct inspections and repairs.
Allow our authorized personnel or approved contractors to carry out necessary work without delay.

Compliance with Care Guidelines

Follow all care and maintenance guidelines provided by Design Jadugar.
Non-compliance may result in the voiding of warranty claims.

Exclusions – Factors Beyond Our Control

The warranty does not cover defects caused by:

Natural calamities (earthquakes, cyclones, floods)
Vandalism or damage by third parties
Acts of God (natural disasters, extreme weather)
Abuse, negligence, or improper use by the customer
Normal wear and tear
Surfaces with chemical contamination or residue
Structural failures or defects in prior coatings
Any other external or environmental factors

No Tampering Before Inspection

Customers must not attempt repairs, alterations, or modifications before an official inspection.
Any unauthorized work before inspection will void the warranty.

Timelines for Repairs

Design Jadugar will make best efforts to complete repairs promptly.
We are not liable for delays caused by factors beyond our control.

Control Over Repairs

At our sole discretion, Design Jadugar may:

Monitor and control the repair process in accordance with our specifications.
Appoint an authorized contractor or approve a contractor proposed by the customer.

On-Site Support Requirements

The customer must provide:

Stool or ladder
Bucket
Water (for mixing paint or other required work)

Decision Authority

All repair or replacement decisions rest solely with Design Jadugar’s authorized representative, following an inspection.

Product Availability

Repairs or replacements are subject to the current product offerings in the Design Jadugar line at the time of the claim.
If a product is discontinued, we will replace it with the closest available match.

Electrical Work Warranty – Design Jadugar

Coverage Period

Up to 1 year from completion date for eligible electrical works.

Covered Works

TV & CAT6 cabling
Circuit wiring (internal electrical wiring)
Electrical fixture installation (fans, lights, exhaust fans, etc.)
New electrical point creation
Relocation of existing electrical points

Warranty Coverage

The warranty applies to manufacturing and workmanship defects, including:

Electrical Short Circuits or Tripping caused by installation or material defects.
Loose Electrical Contacts in plugs, switches, or circuit components due to faulty installation.
Installation Defects in wiring, circuits, or fixture installation within Design Jadugar’s defined scope.

Design Jadugar Warranty